Bondi Vet shipping & delivery policy

All sellers on Bondi Vet have their own shipping guidelines, available in every product description. Please note that shipping costs vary by seller. Examples below:

Seller Standard Free Noted on Product Listing
Bendo $10 >$49 Free shipping within Australia over $49.00
Molly Barker $5.95 Flat Rate $5.95 Flat Rate Ships within Australia
Natural Pet Supplements $6.00 >$50 FREE shipping within Australia over $50
Sandy Snoots FREE FREE FREE shipping within Australia

 

Shipping and delivery are organised by our retailer suppliers. Our sellers will send your purchases to the address you provided. We ask that our retailers dispatch orders within 48 hours, but shipping times will vary depending on the location of both you and the retailer.

Please note, there may be some delays in delivery times due to the ongoing COVID-19 situation.

If applicable, ‘free shipping’ offer will be automatically calculated upon your cart reaching the required value, set by the retailer. Any order you place on the site will only be finalised after your payment is authorised and verified and you receive a confirmation email. Please keep this email as your proof of purchase.

If you have any concerns regarding delivery, please contact the retailer first using the details provided in the confirmation email. If the retailer fails to respond within 3 business days or you are unhappy with the response, please contact us via our customer service tab and we will attempt to escalate your query with the relevant seller.