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FOR THE KIDS
Kid's Camp
You can fill out the online form on the Contact Us page and we will reply to you within 1 business day. The Customer contact centre business hours are 8.00 am – 6.00 pm Monday to Friday (AEST).
You can shop without creating an account, however, registering does have some benefits:
Please note: Emails from us may appear in your junk/spam folder.
To reset your password, follow the Forgot Password instructions on the Account Login page. Please note, for security reasons we are unable to send your old password via email.
Please contact the freight company or local post office to collect/or arrange a redelivery of the item(s). If you still have issues, please Contact Us via our customer service tab.
If your order has not been dispatched then the seller may be able to change it. Please contact the seller directly who will be happy to help you. Seller details are located by clicking onto the seller’s name beside each product.
If you still need assistance, please Contact Us via our customer service tab.
Order confirmations are emailed automatically to the email address provided when processing your order. It may appear in your junk/spam folder. If you have entered an incorrect email address and have not received our Order Confirmation – please contact the seller directly. Seller details are located by clicking onto the seller’s name beside each product.
If you still need assistance, please Contact Us via our customer service tab.
If an item is in stock our website will display that it is available. If there is no stock the item will not appear. Note: Our sellers do all they can to ensure the accuracy of inventory but from time to time there will be errors. If this occurs, we will do what we can to resolve this problem asap.
All our prices exclude GST.
GST is added to your order, if applicable, at the time of order placement and is confirmed prior to making payment upon checkout.
Once your order has been dispatched, the seller will send you an email. You can follow the status of your order using the tracking number provided by the seller.
If you are having difficulties, please contact the seller directly.
Seller details are located by clicking onto the seller’s name beside each product.
If you still need assistance, please Contact Us. via our customer service tab.
Purchases are shipped from our sellers, therefore if your order contains items from multiple sellers, they will be shipped to you separately, from different locations.
Purchases are shipped from our sellers, therefore if your order contains items from multiple sellers, they will be shipped to you separately, from different locations.
If you still have concerns please Contact Us.
Yes, you can contact them directly. Seller details are located by clicking onto the seller’s name beside each product.
If you still need assistance, please Contact Us, via our customer service tab.